Title of goods
The legal title of all goods purchased shall only pass to the customer once
the company has received payment in full.
Payment
Credit card, cheque, charge card, direct bank transfer, bankers draft or cash
accepts payment. There may be a surcharge applied to credit card payments. The
company may use the services of a third party to guarantee cheques. Goods shall
only be dispatched against cleared funds. The company will accept foreign currency.
However, a surcharge may apply.
Credit Accounts
Our terms are net 30 days from date of invoice to our approved account holders.
The company reserves the right to suspend or terminate accounts that exceed
this period and to recover compound interest at a rate of 5% per month on outstanding
indebtness. Settlement discounts may apply if payment is received strictly within
the settlement period and all previous invoices are cleared. Settlement discount
shall not apply to carriage charges. The company reserves the fight to review
and change account status and credit limits without notifying the customer.
Dispatch
All orders must be received by 3pm to ensure next day delivery (provided goods
are ex-stock). The company shall not be liable to compensate the customer or
any third party for delays in completion of their order or delays in transit.
A delivery note shall be dispatched with the goods and an invoice shall follow
in the post.
Returns / Faulty Goods
Any faulty goods must be returned in their original condition and packaging.
The company does not undertake to reimburse carriage costs incurred by returning
the goods and reserves the right to repair or replace any such items at its
discretion. Any goods returned for credit that was correctly supplied by the
company shall be subject to a restocking charge of 15%. Chargeable repairs shall
incur a handling charge and carriage costs.
Damages and Shortages
If damage to goods is apparent or suspected at point of delivery, the carrier's
consignment note must be clearly marked accordingly and the customer must notify
the company within three days of receipt. Non-receipt of goods should be notified
to the company within three days of invoice date.
Export
Payment is accepted by direct bank transfer or bankers draft. All shipping costs
and associated charges must be included with payment for the order. VAT exemption
is subject to the laws and odes of practice set by Customs and Excise.
Price, Availability and Specification
All products are subject to availability. Details should be confirmed at time
of ordering. The company reserves the right to alter price and specification
and to withdraw products without notice. All prices exclude VAT.
Bank Details
Bankers: Lloyds TSB, 21 High Street, Uxbridge, Middlesex UB8 1JD
Sort Code: 30-98-91
Account No: 03919005
BIC LOYDGB21094
IBAN.NUMBER GB41 LOYD30989103919005
Account Name: New Horizons