The following terms & conditions of trade shall apply unless a written agreement between New Horizons (the company) and the purchaser exists.

Title of goods
The legal title of all goods purchased shall only pass to the customer once the company has received payment in full.

Payment
Credit card, cheque, charge card, direct bank transfer, bankers draft or cash accepts payment. There may be a surcharge applied to credit card payments. The company may use the services of a third party to guarantee cheques. Goods shall only be dispatched against cleared funds. The company will accept foreign currency. However, a surcharge may apply.

Credit Accounts
Our terms are net 30 days from date of invoice to our approved account holders. The company reserves the right to suspend or terminate accounts that exceed this period and to recover compound interest at a rate of 5% per month on outstanding indebtness. Settlement discounts may apply if payment is received strictly within the settlement period and all previous invoices are cleared. Settlement discount shall not apply to carriage charges. The company reserves the fight to review and change account status and credit limits without notifying the customer.

Dispatch
All orders must be received by 3pm to ensure next day delivery (provided goods are ex-stock). The company shall not be liable to compensate the customer or any third party for delays in completion of their order or delays in transit. A delivery note shall be dispatched with the goods and an invoice shall follow in the post.

Returns / Faulty Goods
Any faulty goods must be returned in their original condition and packaging. The company does not undertake to reimburse carriage costs incurred by returning the goods and reserves the right to repair or replace any such items at its discretion. Any goods returned for credit that was correctly supplied by the company shall be subject to a restocking charge of 15%. Chargeable repairs shall incur a handling charge and carriage costs.

Damages and Shortages
If damage to goods is apparent or suspected at point of delivery, the carrier's consignment note must be clearly marked accordingly and the customer must notify the company within three days of receipt. Non-receipt of goods should be notified to the company within three days of invoice date.

Export
Payment is accepted by direct bank transfer or bankers draft. All shipping costs and associated charges must be included with payment for the order. VAT exemption is subject to the laws and odes of practice set by Customs and Excise.

Price, Availability and Specification
All products are subject to availability. Details should be confirmed at time of ordering. The company reserves the right to alter price and specification and to withdraw products without notice. All prices exclude VAT.

Bank Details
Bankers: Lloyds TSB, 21 High Street, Uxbridge, Middlesex UB8 1JD
Sort Code: 30-98-91
Account No: 03919005
BIC LOYDGB21094
IBAN.NUMBER GB41 LOYD30989103919005
Account Name: New Horizons